Got a grade B- laptop from them for great value, was surprisingly good! only 20 charge cycles total and good condition. Was dispatched in less than 24 hours too.

Perfect product suited to my needs at a resonable price

Abit of the screen doesnt work when i try and tap on it

Great product, excellent service. Will definitely recommend.

Got the Apple iPad 10th Gen (64GB, WiFi, Blue) from IT Factory Australia and honestly, it’s been great so far. The blue colour looks really nice in person and the whole iPad feels super clean and modern.
It runs really smoothly for everyday stuff like browsing, watching shows, YouTube, and a bit of work. The screen is bright and clear, so it’s good for pretty much anything.
Battery life has been solid too — easily lasts through the day without worrying about charging. Also nice having USB-C now instead of the old charger.
Only small downside is the 64GB storage — it can fill up a bit quick if you download heaps of apps or videos, but it’s fine if you manage it or use cloud storage.
Ordering from IT Factory was easy, and delivery was quick, so no complaints there.
Overall, super happy with it 👍

I was absolutely shocked when I open the box!!!! My Apple MacBook looked brand new. It was well and truly beyond my expectations and I recommend to everyone to use these guys. The delivery was fast the packaging was outstanding and the quality of my laptop is no different to walking out the shop with a brand new one. I cannot fault anything with these guys. Thank you for the best ever service, product and affordability!!!!!

Purchased 3 refurbished Ipad 10th Gen for the kids and they arrived super quick and the quality is great. Couldnt be happier and would definately recommend

Purchased a small PC for my father. They really looked after me and the product works perfectly

Very happy with this iPhone 👍

Received a Mac Mini pc in record time that was better than advertised. Too good.

I did like
I like this laptop

I did like
I like this laptop

I cannot thank Tommy enough for everything he did, offered, advised and gave in our communication. I suddenly needed a new computer for another device I'm running, and I'm not tech-minded at all - especially with the specifics of what I needed this new laptop for. I was very anxious and also contesting health issues, which made Tommy's patience, care, compassion and conscientiousness truly invaluable. He walked me through all details of what I would need, the projection of the laptop's future (given in-built redundancies with Apple, hence buying a ThinkPad) that I was very nervous about - yet Tommy assured me of all concerns and also was very easy to understand in all he offered, despite me being not so tech savvy.
His very experienced past in this field make his advice and information so free-flowing; and he genuinely cares. He needed to go mid-our first phone call, which was 20 minutes of me asking non-stop questions and also repeating the same questions, and called me back soon after to completely deliver all the assurance and with a calmness that truly reflects who Tommy is as a human, not just a sales advisor. The laptop itself is golden and I couldn't be happier with it. I didn't know what I was buying, as I'm Apple historically, but this laptop is super light, all black (which looks GREAT and is my favourite colour) and has a lot of modern features I'll love using now, and well into the future. Tommy's prices are extremely reasonable, and he is a true believer in all aspects of this business, and his knowledge obviously goes back many, many years. You're in wonderful hands with Tommy - on all fronts. Thank you, Tommy - my best to you always.

Drive is good value. No issues in testing, the drive has been well used though still great for the price.

Great little computer. Great for work. Fast and light.

Great laptop, fast delivery.