| Excellent Condition (A) |
As-new condition with minimal to no visible signs of use. Premium presentation and top-tier overall condition.
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Very light or no visible marks. May include tiny, barely noticeable surface wear with no cracks or major dents.
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Fully tested and in perfect working order. All features, ports, buttons, cameras, speakers, and components operate as expected.
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Battery health typically strong with normal minimal wear. Wear components remain in excellent condition.
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Ideal for customers wanting the closest possible experience to a new device.
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| Great Condition (B) |
Well cared for device with light signs of prior use while remaining clean and highly presentable.
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Minor surface scratches or small scuffs may be visible. No significant cosmetic damage or cracks.
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Fully tested and in excellent working condition with no impact on performance or usability.
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Battery performs normally with expected wear consistent with regular use.
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Excellent balance between cosmetic quality and value for everyday users.
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| Good Condition (B-) |
Noticeable but moderate signs of use while still remaining clean, functional, and well presented overall.
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Light scratches, surface wear, or visible cosmetic variation may be present across the housing or screen.
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Fully tested and working correctly. All core functions and features operate as expected.
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Battery and wear components show moderate use but remain fully operational for normal daily usage.
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Suitable for value-conscious buyers wanting reliable functionality with moderate cosmetic wear.
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| Fair Condition (C+) |
Clearly used device with noticeable cosmetic wear but still presentable and fully operational.
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Visible scratches, scuffs, or light dents may be present across the device exterior.
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Fully tested and fully operational. May show minor non-critical wear consistent with normal long-term use.
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Battery health may be reduced compared to newer devices but remains suitable for standard daily use.
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Great option for budget-focused customers comfortable with visible cosmetic wear.
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| Fair Condition (C) |
Heavier cosmetic wear from extended use while remaining suitable for everyday functionality.
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More visible scratches, dents, scuffs, or surface wear may be present throughout the device.
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Fully tested and functional. May show signs of extended use such as reduced battery performance or minor cosmetic-related wear.
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Battery may have noticeably reduced runtime and wear components may show heavier usage.
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Best suited for buyers prioritising affordability and functionality over cosmetic appearance.
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| Poor (D) |
Significant signs of long-term use with substantial cosmetic wear or visible damage.
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Heavy scratches, dents, marks, or cosmetic damage consistent with extensive use.
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Fully tested and functional. May show noticeable wear or damage but remains suitable for basic operation.
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Battery and wear components may have substantially reduced performance and could require future replacement.
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Suitable for value-focused buyers, secondary devices, trade use, or basic everyday tasks.
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