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Your Pro Max Comes With More.

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Add both the iPhone and eligible HP laptop to your cart to unlock 50% off.

About IT Factory Australia — Who We Are

Learn more about IT Factory Australia, what we do, and how we help customers across Australia with refurbished tech, IT services, and smarter technology solutions.

Watch our story and learn more about our business

Refurbished Business Grade Tech — Certified, Guaranteed, Faster

Premium ThinkPad, Latitude & EliteBook models at 30–60% off retail prices, with a 6-month hardware warranty on eligible products. Dispatch within 2 business days.

Free shipping Australia-wide • 30-day returns on eligible products
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Refurbished Business Grade Tech — Certified, Guaranteed, Faster

Premium ThinkPad, Latitude & EliteBook models with 6-month warranty at 30-60% off retail prices. Dispatch within 2 business days.

Free shipping Australia wide • 30-day money-back guarantee
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Desktop Bundle Packages
Everything You Need

Complete desktop setups made simple — monitor, keyboard, mouse & PC included. Perfect for home, office, and study use.

6-month warranty • Fast dispatch • 30-day returns on eligible products
Desktop bundle packages

Apple Products — Best Value Refurbs

Business-grade laptops for work, study, and home. Pick your model, specs, and budget in minutes.

6-month warranty • Fast dispatch • 30-day returns on eligible products
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HP Products — High Performance

Laptops, desktops, accessories — everything to upgrade your workspace.

6-month warranty • Fast dispatch • 30-day returns on eligible products
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Refurbished Business Grade Tech — Certified, Guaranteed, Faster

Premium ThinkPad, Latitude & EliteBook models with 6-month warranty at 30-60% off retail prices. Dispatch within 2 business days.

Free shipping Australia wide • 30-day money-back guarantee
Hero Laptop Image

Lenovo Products — Built for Business

ThinkPad favourites and reliable work machines — performance, durability, and value.

6-month warranty • Fast dispatch • 30-day returns on eligible products
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All-in-One Desktops — Clean, Space-Saving Setups

Simple, tidy all-in-one desktop PCs for home, office, and study. Great for saving space without giving up everyday performance.

6-month warranty • Fast dispatch • 30-day returns on eligible products
All-in-one desktop computers

Weekly Deals

Limited-time offers on premium refurbished products.

New Arrivals

Fresh stock of premium refurbished products.

The IT Factory Confidence Promise

Every refurbished device we sell passes rigorous quality checks, comes fully certified, and is backed by real support — so you can buy smarter with total confidence.

30-Day Returns

Eligible products can be returned for change of mind within 30 days.

Transparent Pricing

No hidden fees, no post-purchase add-ons, no surprise charges.

6-Month Hardware Warranty

Included on eligible products and extendable to 12 months.

Certified Refurb Process

Extensive QC checklist with full diagnostics.

24-Hour Support Response

We respond to all order-related support inquiries within 24 business hours.

2-Day Dispatch

Orders are dispatched within 1-2 business days.

Condition Accuracy

What you see in the listing is what we ship. Cosmetic wear expected for refurbished items.

Laptop Match Finder

Already found a laptop you’re considering — new or refurbished?

Paste the product link into our Model Match Finder and we’ll compare its price and key specifications with our live refurbished stock.

See your closest match, best-value option and performance alternative — so you can make a more informed choice before you buy.

Technician inspecting a refurbished device
Our Process

Professional Refurbishment You Can Trust

Every device goes through a structured refurbishment process before it is listed for sale. We test, clean, reset, grade and quality-check each item so customers know exactly what they are buying.

1

Thorough Inspection

Complete diagnostic testing of all hardware and software components.

2

Professional Cleaning & Repair

Deep cleaning, parts replacement, and performance optimisation.

3

Quality Certification

Final testing and certification before listing for sale.

Refurbished & Sustainable

Giving Electronics a Second Life

Choosing refurbished technology helps extend the life of existing devices, reduces avoidable e-waste, and can avoid part of the environmental footprint associated with manufacturing a brand-new device.

  • Reduce e-waste: Keeps useful electronics in circulation for longer.

  • Avoid unnecessary new manufacturing: Refurbished devices reuse existing hardware rather than starting from raw material extraction.

  • Buy practical value: Business-grade refurbished tech can deliver the performance buyers need at a lower price.

Impact area Brand-new device Refurbished choice
CO₂e footprint Up to ~331kg CO₂e estimate Extends the life of an existing device
Manufacturing share Around 75–85% of laptop footprint Avoids most new-device manufacturing
Raw materials ~1,200kg mined earth estimate Uses hardware already produced
E-waste Adds demand for new electronics Keeps devices useful for longer
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331kg
CO₂e linked to a new laptop

Estimated production footprint for an average new laptop. Treat as a guide, not a guaranteed saving.

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190000L
Water estimate per new laptop

Estimate linked to raw material extraction, refining and production.

⛏️
1200kg
Mined earth estimate

Estimated earth/materials moved or mined to produce a new laptop.

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75–85%
Manufacturing footprint share

A large share of a laptop’s footprint can come from manufacturing, before the device is even used.

♻️
62M tonnes
Global e-waste in 2022

Global e-waste reached a record 62 million tonnes in 2022.

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22.3%
Formally recycled in 2022

Only 22.3% of global e-waste was documented as formally collected and recycled.

Frequently Asked Questions

What does "refurbished" mean?

Refurbished devices are pre-owned electronics that have been professionally tested, cleaned and prepared for resale. Our technicians inspect each device and repair or replace faulty components where required. Standard eligible products include our 6-month hardware warranty. Value Grade products are individually listed with their known faults or degradation disclosed and do not include our voluntary 6-month hardware warranty.

What warranty do you offer?

Standard eligible refurbished products include our voluntary 6-month hardware warranty for eligible hardware-related faults, subject to assessment. Value Grade products do not include the voluntary IT Factory hardware warranty. Our voluntary warranty is separate from any rights you may have under the Australian Consumer Law.

Can I return a device if I'm not satisfied?

Yes. Eligible products can be returned for change of mind within 30 days. Return shipping is paid by the customer, and the product must be returned in the same condition received with all supplied accessories and original packaging where reasonably applicable. Value Grade products are excluded. Approved refunds are returned to the original payment method. Please see our refund policy for full terms.

Are the devices clean and sanitized?

Absolutely. Every device undergoes a thorough professional cleaning and sanitization process. We clean both internal components (removing dust and debris) and external surfaces to ensure your device arrives in pristine, hygienic condition.

How do you grade the condition of devices?

We use a clear grading system: Excellent (minimal cosmetic wear), Good (light wear with no impact on performance), and Fair (moderate cosmetic wear but fully functional). All grades undergo the same rigorous testing and perform like new, regardless of cosmetic condition.

Do you offer free shipping?

Yes. Free standard shipping is included on all Australian online orders, with no minimum spend.